At Kira Creation, we strive to provide a seamless shopping experience. Below are our shipping and return policies:

Shipping Policy

1. Processing Time:

Orders are processed within 1-2 business days after confirmation.

Customized embroidery products may take 3-5 business days to prepare before shipping.

2. Shipping Methods & Delivery Time:

Standard Shipping: Estimated delivery within 5-7 business days.

Express Shipping: Estimated delivery within 2-4 business days.

Delivery times may vary based on location and courier service.

3. Shipping Charges:

Shipping charges are calculated at checkout.

Free shipping may be available for select orders.

4. International Shipping:

Currently, we ship only within [Specify Countries/Regions].

International shipping rates and customs duties (if applicable) will be borne by the customer.

Return & Refund Policy

1. No Returns on Customized Orders:

Since our products are handmade and customized, returns and exchanges are not applicable.

2. Damaged or Defective Items:

If your order arrives damaged, please share an unedited, uncut unboxing video within 24 hours of delivery.

After verification, we will provide a replacement or a refund at our discretion.

3. Refund Process:

Approved refunds will be processed within 5-7 business days to the original payment method.

Shipping charges are non-refundable.

4. Cancellations:

Orders can be canceled within 12 hours of placement.

Once production begins, cancellation is not possible.

5. Customer Support:

For any queries regarding shipping or returns, please contact us:

Email: kiracreations48@gmail.com

Phone: +919309821253

By placing an order, you agree to the terms of this Shipping & Return Policy.